Last Updated: October 13, 2025
Our Commitment to Your Privacy
At PlantsAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application.
1. Information We Collect
Information You Provide:
- Account Information: Email address, password (encrypted), name
- Plant Data: Photos you upload, plant names, care schedules, notes
- Messages: Questions you ask in expert consultation
- Payment Information: Processed securely through Apple's In-App Purchase system (we never see your credit card details)
Information Collected Automatically:
- Usage Data: Features you use, screens you visit, time spent in app
- Device Information: Device type, iOS version, app version
- Crash Reports: Technical data when app crashes (via Firebase Crashlytics)
- Analytics: Anonymous usage patterns (via Firebase Analytics)
- Location: Approximate location (only if you enable location features)
Photos & Camera:
- Plant photos are used ONLY for identification and diagnosis
- Photos are processed by AI and then deleted from our servers
- We do NOT share your photos with third parties
- You can delete your photos anytime from the app
2. How We Use Your Information
- Provide Services: Identify plants, diagnose diseases, provide care advice
- Improve App: Analyze usage to enhance features and fix bugs
- Send Notifications: Care reminders, app updates, important announcements
- Customer Support: Respond to your questions and provide assistance
- Security: Detect and prevent fraud, ensure account security
- Legal Compliance: Comply with laws and regulations
3. Data Sharing
We Share Data With:
- AI Providers: Your plant photos are sent to OpenAI, Google Gemini, and Anthropic Claude for identification (encrypted in transit)
- Supabase: Our secure backend database for storing your account and plant data
- Firebase: Google's analytics and crash reporting (anonymous data)
- Apple: In-App Purchase processing (minimal transaction data)
We DO NOT:
- ❌ Sell your data to advertisers
- ❌ Share your photos publicly
- ❌ Give third parties access without your consent
- ❌ Use your data for anything not described here
4. Data Security
We implement industry-standard security measures:
- 🔒 Encryption: All data encrypted in transit (HTTPS/TLS)
- 🔒 Secure Storage: Data stored in encrypted databases
- 🔒 Authentication: Secure login with password hashing
- 🔒 Access Control: Only you can access your plant data
- 🔒 Regular Audits: Security reviews and updates
5. Your Rights & Choices
You Can:
- Access Your Data: View all your plant data in the app
- Delete Your Data: Delete individual plants or entire account
- Export Your Data: Request a copy of your data (email us)
- Opt Out of Analytics: Disable in Settings
- Control Notifications: Manage in iOS Settings
- Revoke Permissions: Camera, location, notifications in iOS Settings
GDPR Rights (EU Users):
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
6. Children's Privacy
PlantsAI is safe for all ages (4+). We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us.
7. Third-Party Services
PlantsAI integrates with these third-party services:
8. Cookies & Tracking
PlantsAI does not use cookies. We use Firebase Analytics for anonymous usage tracking to improve the app. You can opt out in the app settings.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via:
- In-app notification
- Email to your registered address
- Update notice on this page
Your continued use of the app after changes constitutes acceptance.
10. Data Retention
- Account Data: Retained while account is active
- Plant Photos: Deleted after AI processing (not stored long-term)
- Usage Analytics: Retained for 26 months (Firebase default)
- After Account Deletion: All data permanently deleted within 30 days
11. International Users
PlantsAI is hosted in the United States. By using the app, you consent to the transfer of your data to the US. We comply with:
- GDPR (European Union)
- CCPA (California)
- Other applicable privacy laws
12. Contact Information
Data Protection Officer / Privacy Questions:
Email: support@plantsai.tech
Subject line: "Privacy Question"
Response time: Within 48 hours
13. Your California Privacy Rights (CCPA)
California residents have additional rights:
- Right to know what data we collect
- Right to delete your data
- Right to opt-out of data sale (we don't sell data)
- Right to non-discrimination
To exercise these rights, email us at support@plantsai.tech
14. Summary
In Simple Terms:
- ✅ We collect data needed to provide plant care services
- ✅ Your photos are processed by AI and deleted
- ✅ We use analytics to improve the app
- ✅ We do NOT sell your data
- ✅ You can delete your account anytime
- ✅ We comply with privacy laws (GDPR, CCPA, etc.)
- ✅ Your data is encrypted and secure
Questions? Email us at support@plantsai.tech